Refund policy

We want you to love what you ordered. If you're not completely satisfied, we're here to help.

Returns We accept returns within 30 days of delivery. To be eligible for a return, items must be:

• Unopened and/or resealed in original condition
• Returned in the original packaging with the box in good condition
• Unused and unaltered

Please note: some items/products must be returned within 14 days

Eligible Reasons for Return We accept returns for the following reasons:

• Item arrived damaged or defective
• Wrong item was received
• Item is materially different from what was described

Select Product Return Requirements Certain products in our catalog are only eligible for return if they arrive with a verifiable flaw or defect. For these items, photographic or video evidence of the issue will be required before a return is approved.

How to Initiate a Return Contact us at the "Contact us" page before sending anything back. When prompted, you must provide proof of purchase (such as your order confirmation or receipt). We'll review your request and provide return instructions if approved. Do not send items back without prior authorization.

Refunds Once we receive and inspect your returned item, we'll notify you of the approval status. Approved refunds will be processed back to your original payment method. There are no restocking fees and no return label fees — you are responsible for return shipping costs.

Non-Returnable Items Items that are opened, used, damaged by the customer, missing original packaging, or returned without prior authorization are not eligible for return.

Please Note: Not all items can be returned, we strive to be as customer friendly as possible, and we will do everything we can to get you a return and/or refund. All products have unique return policies and windows, though the above can be applied to most products.